|
What will I get back when I place an order?
If you sent us an original photo for us to scan and return, you will receive the
photo unmodified as well as the prints you have orders. We will also send you a
CD with the photos on so that you can get more prints at your local photo store.
Do you alter the originals?
No. All of our retouching is done digitally, your original will not be touched
and will be returned to you unmodified.
My photos have mold & stains. Can you restore these?
Yes. These photos can be restored. Plus, the more info you can provide about a
specific photo (i.e. the location of the shot, what should be in the background
if missing, etc.) the more accurate the restoration. Do not worry if little is
know about the photo as a high quality restoration can still be achieved using
our custom techniques.
Do you restore old artwork?
Yes. However, it depends on the size of the artwork. Remember, the restoration
is a print of the original, We do not modify the original.
How do I place an order?
Please see our
Placing an Order page - Then
send the photo to the address at the bottom of this page:
You may also mail us a disc. Please note that the photos on disc must be a
resolution of at least 300 dpi and saved in an uncompressed file format.
Placing an order page for details.
How should I package my photos for mailing?
If you are sending an original photograph then please sandwich the photo
carefully between two pieces of thick cardboard (the edges of the cardboard
should extend at least 1 inch beyond the photo.Tape the cardboard together on
its edges.
How long does it take to complete my order?
It depends. One photo that has moderate damage usually takes about a week to
process during most of the year if you are ordering prints. The closer we are to
a holiday, the longer it may take. Rush orders are available at additional cost.
Please call for an estimate.
Do you do restorations or modifications of product or commercial photos?
Yes. We have expertise in commercial photographic preparation and modification
and have a speciality in creating 3D computer generated images.
Can I see the results of the restoration before the prints are made?
Yes! We will post the results of the restoration online for you to view prior to
payment and dispatch.
|